White Pine Touring
UPDATES: Hiring for 2022!
Hiring:
Bike Rental Manager
We are looking for someone with a passion for people and uniting them with the Park City area through bikes. A broad field of customers and services requires our staff to be diverse, adaptable, and eager to learn and grow individual knowledge and skill sets. The ideal candidate has a depth of customer service experience coupled with a solid technical mechanic background. Our bike technicians are motivated, flexible, critical thinkers with a strong ability to move fluidly between the social aspects of customer service and information sharing, to the technical aspects of repairs, maintenance, and problem solving.
Position Qualifications:
Customer service experience.
2 years previous rental technician experience.
Works well in various outdoor conditions.
Able to lift 50 lbs.
Self-motivated learner and leader.
Ability to work well in a high pace, multi-tasked oriented environment.
Able to give and receive feedback.
Interested in working with diverse groups of people.
Computer/electronics competency.
Work with internal and external departments to ensure one seamless guest experience.
Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental; including length of rental and return options.
Ensure all rental equipment is clean, serviced, and tested according to industry standards.
Set a positive example and be a role model.
Position Responsibilities include but are not limited to:
Acknowledging guests quickly and with a professional standard of customer service.
Assist customers with our various bike rentals and navigation of the area.
Work a POS system and take reservations for guided trips and rentals.
Have professional communication skills via email, phone, and in-person.
Maintain and repair a rental bike fleet.
Ability to self-manage daily schedule and ensure all tasks are completed as assigned.
Strong prioritization and time management skills
Great attention to detail
Follow safety procedures regarding tools and equipment.
Additional Information About White Pine Touring
White Pine Touring is a sister store of JANS LTD, most of the JANS year-round staff are longtime employees (Our most tenured employee is 34 years in if that doesn’t say it all!). Even seasonal staffers tend to return year after year and enjoy a long career here. Occasionally, JANS LTD locations (10 locations) seek qualified professionals to fill positions as the company grows. White Pine Touring and the White Pine Nordic Center are two of the most fun bike and ski shops in Park City, and we’re looking for great people to work with us. From bike rentals, lessons and tours, sales staff, and bike and ski technicians, we have lots of seasonal and year-round opportunities.
We live for adventure in the mountains: skiing, biking, fly fishing, rock climbing, snowshoeing, and hiking. Whether you are looking for the latest skis or bike gear or interested in picking up Nordic skiing or fly fishing, or maybe you’d like to book a guided Park City Mountain bike tour—we’re your jumping-off point. Why? Because our staff and locations have evolved and adapted to changing trends—allowing us to get you the right pair of skis, best boot fit, or rental that matches your needs on the mountain.
Since 1980, we’ve been lucky enough to staff our locations with champion mountain bikers, former professional and collegiate ski racers, experienced fly-fishing guides, and people who are passionate about the outdoors. Living it, breathing it. This wealth of knowledge has allowed us to craft processes that help our customers find the best outdoor products—that’s just what we do. We truly believe that our experience and knowledge is the best thing we can share with you, and we are happy to do so.
To learn more about JANS STORY: https://www.jans.com/jans-story