Under Canvas

UCCover.jpg
 

UPDATES: Hiring for 2024 - Housing Included!

 

Hiring:

 

Two new locations: 

North Yellowstone - Paradise Valley

Nestled alongside the Yellowstone River, Under Canvas North – Yellowstone Paradise Valley is just minutes away from immense trail systems in the Absaroka Mountain range and less than an hour from Yellowstone National Park’s north entrance, serving as a gateway to a world of geologic wonders, diverse wildlife, and boundless means of outdoor recreation. With uninterrupted views of Montana’s picturesque landscape and sunsets on the Yellowstone River, Under Canvas’ safari-inspired glamping destination offers travelers a one-of-a-kind outdoor experience while discovering the wonders of Paradise Valley.

ULUM

From the minds behind Under Canvas, ULUM Moab is the first location for the new, safari-inspired outdoor resort brand, providing elevated design, exceptional hospitality and refined comfort in nature. Surrounded by breathtaking landscapes, just steps away from Looking Glass Arch, ULUM Moab offers all suite tented accommodations tucked into an expansive, secluded desert setting south of Moab, Utah, with views across Canyonlands National Park. The resort offers luxury amenities, a contemporary lobby lounge with sophisticated seating and upscale dining, with floor to ceiling glass doors that expand to open to an outdoor patio, hot and cool dipping pools and more.

 

 

 

Food & Beverage Manager - (ULUM - Moab, Grand Canyon)


 

This is a unique opportunity to work outdoors close to some of the country’s most popular national parks. The Food & Beverage Manager is responsible for all onsite food & beverage operations including, but not limited to, restaurant, bar, micro-market, and specialty coffee. The F&B Manager will forecast, plan, and manage all F&B orders, supervise team members, and track and oversee departmental finances. The goals of the Food & Beverage Manager are to maximize sales and revenue, drive guest satisfaction, and create high levels of employee engagement. The Food and Beverage Manager may serve as a Manager on Duty for the property and should be willing to learn and support all aspects of overall hospitality operation.

Competencies

  • Effective Communication

  • Adaptagility

  • Planning and Organizing

  • Fostering Learning and Development

  • Inspiring Others

  • Decision Making

  • Initiative

Key Responsibilities

  • Contribute to the development of the food and beverage menus

  • Ensure all team members have required certifications for food and alcohol handling

  • Able to travel for task force work at another location when requested

  • Face challenges with resourcefulness and positive attitude

  • Think critically to respond and react quickly to ever changing situations on property

  • Establish and clearly communicate goals and expectations using strong interpersonal skills

  • Professional in all internal and external communications

  • Possess confidence in making decisions for health of the operation

  • Resolve guest and team member issues quickly and efficiently

  • Interview, hire, and execute performance reviews, coaching, and corrective action documents for team members

  • Identify opportunities and create action plans to enhance and optimize food and beverage operation

  • Able to run the department and work independently with minimal oversight

  • Establish and maintain relationships with local businesses, vendors, and communities

  • Be growth oriented

  • Evaluate, develop, and report on NPS and eNPS action plans

  • Monitor financial performance to drive business decisions

  • Set and deliver on goals which support company-wide goals in finance, guest satisfaction, and team member engagement

  • Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline

  • Create positive work environment that is guest-focused

  • Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained

  • Collaborate with other members of camp management and the corporate team

  • Prioritize tasks effectively

  • Participate in camp level and company-wide meetings

  • Submit high quality work products in a timely manner

  • Promote company sustainability initiatives

  • Other duties as assigned

Preferred Qualifications

  • High School Diploma or GED

  • 2+ years of Food & Beverage Management experience in a fast-paced, results-driven environment, preferably in hotels or hospitality

  • Previous culinary experience preferred

  • Knowledge of federal food safety standards and current Food Safety Manager certification required

  • Track record of managing profitability through proper staffing, effective control of food, beverage, and labor costs and achieving budgeted targets

  • Able to consistently interact with a friendly, enthusiastic, positive attitude with guests and team members

  • Willingness to assist in all roles to support the operation and supporting property General Manager– Ex: working the line, processing guest transactions, work as MOD for property

  • Willingness to learn and embrace company policies, practices and procedures, including emergency and safety procedures

  • Willingness to travel to support in Task Force Roles as needed

Additional Information

  • Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events

  • Able to stand and move for long periods of time

  • Ability to lift 50lbs independently

  • Stand and walk over slippery and/or uneven natural walking surfaces for periods of workday

  • Bending and stooping often

  • This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Company's health insurance plan
Flexible time off
401(K)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Gym membership discounts
Lifestyle partner brand discounts

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

 

Camp Facility Manager - (ULUM - Moab)


 

Under Canvas Facility Managers take pride in ensuring that the glamping locations are operational, safe, functional, and well-maintained so that guests can fully utilize and enjoy all of the amenities. Situated just minutes away from some of the country’s most popular national parks, our locations range in size from 40-100 glamping tents, many of which have their own showers, toilets, and wood burning stoves. The sites can also include a laundry facility, restaurant, communal bathhouses, storage areas, well houses, wood shed, and team member housing (either on or off site). This position reports directly to the General Manager and partners with the Regional Facilities Manager for additional departmental support. The Facilities Manager is the on-site maintenance expert, overseeing, training, and performing maintenance tasks with the Facilities Team.  

Competencies

  • Effective Communication

  • Adaptagility

  • Fostering Learning and Development

  • Inspiring Others

  • Planning and Organizing

  • Decision Making

  • Initiative

Key Responsibilities

  • Think critically to respond and react quickly to ever changing situations on property

  • Able to problem solve to resolve issues safely and efficiently

  • Deliver clear expectations to the team in all operational areas

  • Professional in all internal and external communications

  • Help and support guest and team member issues quickly and efficiently

  • Interview and collaborate with GM on hiring of Facilities team members

  • Participate in delivery of performance reviews for team members

  • Deliver corrective actions to team members

  • Prioritize goals and delegate tasks on a regular basis for facilities staff while working in conjunction with the camp General Manager

  • Able to run the camp and work independently with minimal oversight in the event the GM or AGM are unavailable

  • Find ways to streamline processes to maximize efficiency and resource use

  • Establish and maintain relationships with local businesses and communities

  • Be growth oriented

  • Evaluate, develop, and report on NPS and eNPS action plans

  • Maintain the departmental budget by managing Facilities’ purchases and updating checkbook of operating expenses to match business needs and to meet monthly and yearly financial goals

  • Oversee and perform routine and preventative maintenance for all aspects of the property including infrastructure elements, tents, and maintenance equipment

  • Perform key tasks in planning of capital purchases and projects throughout the year

  • Create synergy across property departments through strong leadership

  • Meet with team members to support their growth and development

  • Create positive work environment that is guest-focused

  • Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained

  • Collaborate with other members of camp management and the corporate team

  • Assist with maintenance needs for staff housing as needed

  • Prioritize tasks effectively

  • Participate in camp level and company-wide meetings

  • Submit high quality work products in a timely manner

  • Promote company sustainability initiatives

  • Other duties as assigned

Preferred Qualifications

  • High School Diploma or GED

  • Experience as maintenance technician minimum of 2 years with at least 1 year of supervisory experience

  • Experience in infrastructure systems including plumbing, septic, gas, electrical, generators, landscaping, road maintenance, and water/well maintenance

  • Provide input and assist GM in annual build of maintenance department budget

  • Competently perform duties in absence of GM and AGM

  • Demonstrated commitment to delivering high quality customer service

  • Goal-oriented, results-driven, strong interpersonal and communication skills

  • Communicate in a clear and professional way

  • Interact with a friendly, enthusiastic, positive attitude

  • Demonstrate sound judgement, follow direction, and take decisive appropriate action

  • Learn, embrace, and train team on company policies, practices, and procedures

  • Strong organizational skills to execute and prioritize multiple tasks

  • Ability to work independently and meet deadlines on assigned projects

  • Proficiency in Microsoft Office Suite

  • Participate in educational and training opportunities

Additional Information

  • Able to stand and move for long periods of time

  • Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events

  • Stand and walk over slippery and/or uneven natural walking surfaces for periods of workday

  • Bending and stooping often

  • Twisting and reaching frequently

  • Grasping objects to move or manipulate constantly

  • Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices

  • Ability to lift 50lbs independently

  • This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Company's health insurance plan
Flexible time off
401(K)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Gym membership discounts
Lifestyle partner brand discounts

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

 

Camp Concierge


 

As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. 

Location: Under Canvas Acadia, Under Canvas Bar N, Under Canvas Bryce Canyon, Under Canvas Glacier, Under Canvas Grand Canyon, Under Canvas Lake Powell, Under Canvas Moab, Under Canvas Rushmore, Under Canvas Smoky Mountains, Under Canvas Yellowstone, Under Canvas Zion

 
UCTeam.jpg

Responsibilities

  • You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property

  • Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure

  • Provide clear, accurate, complete, and timely communication

  • Learn and share your knowledge of local culture, activities, and adventure activities

  • Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor

  • Eagerly seek opportunities to ensure guests have everything they need

  • Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors

  • Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services

  • Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback

  • Collaborate and interact professionally with guests and co-workers

  • You value teamwork, quickly step in to help others

  • Work efficiently to meet deadlines while maintaining high standards

  • Other duties as assigned

 

 

Camp Facilities Technician 1 and 2


 

As a Facilities Technician, you work closely with the Facilities Supervisor to ensure our glamping location is well-maintained, safe, and operational for our team members and guests. You play an important role in our success by performing daily maintenance, repairs, and general upkeep of our tents, amenities, equipment, and property. Depending on the camp location, the nature of work performed will vary from basic upkeep (Facilities Technician 2) to more technical functions such as mechanical, electrical, and plumbing (Facilities Technician 1). This is a seasonal, hourly position that includes the option of team member housing for the duration of employment.  

Location: Under Canvas Acadia, Under Canvas Bar N, Under Canvas Bryce Canyon, Under Canvas Glacier, Under Canvas Grand Canyon, Under Canvas Lake Powell, Under Canvas Moab, Under Canvas Rushmore, Under Canvas Smoky Mountains, Under Canvas Yellowstone, Under Canvas Zion

 
UCMain.jpg

Responsibilities

  • Interact regularly with guests and team members

  • Think critically to respond quickly and effectively to ever changing situations on property

  • Be solutions oriented and proactive in problem solving

  • General upkeep of tents, plumbing systems, propane gas water heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment and more

  • Perform day-to-day maintenance and repair work at a camp location consisting of up to 80 high-quality outdoor tents with plumbing, communal structures with showers and toilets, laundry facilities, restaurants, common areas, fire pits, outdoor activities, and equipment

  • Work alongside facilities team members, under the director of the Facilities Manager, on related tasks and in across multiple departments as needed

  • Work efficiently to meet deadlines while maintaining high standards

  • Other duties as assigned


 

Food and Beverage Attendant


 

As a Food & Beverage Attendant, you are the main point of contact for our guest during their dining experience. You will engage with guests at our cafe style restaurant where you will make recommendations, process transactions, run food and drinks, and support the entire operation as needed. Your goal is to provide stellar service ensuring our guests have everything they need for an enjoyable meal outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes an option for employee housing for the duration of employment.

Location: Under Canvas Acadia, Under Canvas Bryce Canyon, Under Canvas Glacier, Under Canvas Grand Canyon, Under Canvas Lake Powell, Under Canvas Rushmore, Under Canvas Yellowstone, Under Canvas Zion

 
UCZion.jpg

Responsibilities

  • Cheerfully greet and serve guests at the restaurant counter, answer questions about menu items, provide recommendations, and process transactions accurately in a timely manner.    

  • Collaborate and interact professionally with guests, culinary team, and other department co-workers. 

  • Learn and share your knowledge of menu and beverage offerings, local culture, and on-site activities.

  • Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor.

  • Actively maintain guest safety by following all food safety and sanitation protocols.

  • Passion for the food and beverage industry combined with your commitment to delivering high standards of service will be critical as you help create memorable dining experiences.

  • Positive attitude, ability to listen to guests, and anticipate service needs will lead to consistently positive guest feedback.

  • You value teamwork, quickly step in to help others. 

  • Complete assigned tasks accurately and in a timely manner.


 

Housekeeper


 

As a Housekeeper, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. Under Canvas is known for providing guests with a glamping experience that includes all the comforts and luxury of home, your role is to ensure our tent accommodations are clean, well-maintained, replenished with consumables, and ready for our guests to enjoy their stay. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Location: Under Canvas Acadia, Under Canvas Bar N, Under Canvas Bryce Canyon, Under Canvas Glacier, Under Canvas Grand Canyon, Under Canvas Lake Powell, Under Canvas Moab, Under Canvas Rushmore, Under Canvas Smoky Mountains, Under Canvas Yellowstone, Under Canvas Zion

 
UCLobby.jpg

Responsibilities

  • Demonstrate the stamina to work long hours in varying weather conditions

  • Interact regularly with co-workers and guests in a genuine, professional manner

  • Report concerns that need attention to the Housekeeping Supervisor in a timely manner

  • Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor

  • Eagerly seek opportunities to ensure guests have everything they need

  • Take pride in following protocol by meticulously and consistently ensuring our tents are clean, well-stocked, and ready to welcome our guests

  • Work effectively with a team of housekeepers, under the direction of the Housekeeping Supervisor, to ensure all tasks are successfully completed

  • Work efficiently to meet deadlines while maintaining high standards

  • This includes changing bedding with fresh linens, sweeping floors, sanitizing the personal space, dusting, and organizing

  • Other duties as assigned


 

Laundry Attendant


 

Fresh air, nature, and clean linens! This is a unique opportunity to work outdoors in some of the country’s most popular national parks. As a Laundry Attendant, you play a critical role in what makes Under Canvas so unique, providing our guests with crisp linens and fresh towels as they sleep under the stars. Reporting to a Laundry Supervisor, you will work with a team of peers to clean and restock linens for a camp location. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Location: Under Canvas Acadia, Under Canvas Bar N, Under Canvas Bryce Canyon, Under Canvas Glacier, Under Canvas Grand Canyon, Under Canvas Lake Powell, Under Canvas Moab, Under Canvas Rushmore, Under Canvas Smoky Mountains, Under Canvas Yellowstone, Under Canvas Zion

 
UCDesert.jpg

Responsibilities

  • Demonstrate the stamina to work long hours in varying weather conditions

  • Interact regularly with co-workers and guests in a genuine, professional manner

  • Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor

  • Eagerly seek opportunities to ensure guests have everything they need

  • Maintain a supply of clean linens and towels

  • Sort used linens, load washers, run the wash cycle, dry, fold, and restock

  • Maintain a clean laundry area and follow proper OSHA/HAZCOM procedures

  • Assist team members throughout the camp as necessary to ensure high standards of service for all guests

  • Work efficiently to meet deadlines while maintaining high standards

  • Other duties as assigned

 

Line Cook


 

If you love the outdoors and take pride in creating wonderfully fresh dishes for others to enjoy, keep reading!

As a Line Cook with Under Canvas, you are responsible for preparing and cooking all menu items; ensuring the ingredients are fresh, that the work area is clean, and that the necessary equipment is readily available. This is a seasonal, hourly position that includes free housing! This position is ideal if you love working outdoors for long periods of time.

 
UCPhoto.jpg

SCOPE OF RESPONSIBILITIES

  • Prepare a variety of meats, seafood, poultry, vegetables and other food items using a smoker, oven, grill, flat top, fryers and a variety of other kitchen equipment according to restaurants standardized recipes.

  • Stocks and maintains enough levels of food products at line stations to assure a smooth service period.• Portions food products prior to cooking according to standard portion sizes and recipe specifications.

  • Assists in food prep assignments during off-peak periods as needed.

  • Maintains a clean and sanitary work station area including tables, shelves, grills, smoker, fryers, burners, convection oven, flat top range and refrigeration equipment.

  • Handles, stores and rotates all products properly.

  • Follows food safety standards, kitchen rules, policies and procedures.

  • Closes the kitchen properly and follows the closing checklist for kitchen stations as well as assisting others with closing the kitchen.

WHAT IT TAKES

  • High School Diploma/GED and minimum two years of experience in kitchen preparation and cooking.

  • Assumes 100% responsibility for quality of products served.

  • Be willing and able to help in any other restaurant capacity including; taking orders, expediting food, serving food, and washing dishes.

  • Communicate with all team members to ensure a friendly, safe, clean, and efficient working environment.

  • Performs other related duties as assigned by the Kitchen Manager or manager-on-duty.

  • State approved ServSafe or Food Handlers Card.• Must be able to communicate clearly and effectively.

  • Be able to reach, bend, stoop and frequently lift up to 40 pounds.

  • Be able to work in a standing position for long periods of time.

  • Must have exceptional hygiene and grooming habits.


 

Shuttle Driver


 

As a Shuttle Driver for Under Canvas, your role is to transport team members to and from their housing to the camp location and various locations as needed. The Shuttle Driver position will also be trained in operational tasks and assist with on property duties as needed. In this role, you will be responsible for operating company vehicles and provide safe and comfortable scheduled transportation for team members. The schedule for this position will vary from week to week depending on business needs. This is a seasonal, hourly position, and includes the option of team member housing for the duration of employment.

Location: Under Canvas Acadia, Under Canvas Bryce Canyon, Under Canvas Grand Canyon, Under Canvas Lake Powell, Under Canvas Rushmore, Under Canvas Zion

 

Responsibilities

  • Maintain composure under pressure (traffic, road detours, delays)

  • Be an active listener, a genuine relationship builder, and an approachable co-worker

  • Professional, mature, collaborative

  • Operate the vehicle in a safe and courteous manner

  • Evaluate area traffic and identify most efficient route while transporting employees

  • Work with facilities leadership to ensure regular maintenance and safety checks are being performed on vehicle

  • Keep company vehicles clean and in good condition

  • Focus on safety and awareness of surroundings

  • Act as a support role for all operation departments in between shuttle periods

  • Maintain timeliness and dependability

  • Other duties as assigned

 

Night Auditor


 

If you love the outdoors and take pride in creating memorable first impressions day and especially night, keep reading!

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes free employee housing for the duration of employment.

 
UCNIght.jpeg

HOW YOU WILL SUCCEED

Deliver A Legendary Guest Experience

  • Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors.

  • Greet and check in guests at the reception desk, showcasing our amenities, and activities.

  • Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests’ needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback.

Communication

  • Collaborate and interact professionally with guests and co-workers.

  • Provide clear, accurate, complete, and timely communication.

  • Learn and share your knowledge of local culture, activities, and adventure activities.

Initiative, Decision-Making, and Adaptable

  • Confidently take action, quickly step in to help others, and make sound decisions with minimal direction.

  • Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property.

  • Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing.

WHAT IT TAKES

  • HS Diploma/GED and minimum two years of experience in customer service, preferably in hospitality or hotels.

  • Ability to work overnight shifts.

  • Outdoor enthusiast

  • Customer focus and friendly.-Solutions-oriented and attention to detail.

  • Communication skills. 


 

Additional Information About Under Canvas

Who We Are:

We strive for excellence at every level and work to provide the best customer experience possible at our award-winning locations across the U.S. Each location features upscale, safari-inspired accommodations, on-site programming, and outdoor adventures, and many include on-site dining with fresh, seasonal menu items. Explore more about working at Under Canvas and check out job openings across all of our locations and corporate offices.

Our mission is to inspire connections with extraordinary places, people, and the planet by enhancing access to the outdoors.

Culture:

At Under Canvas, we are leaders in upscale, outdoor hospitality. We uniquely bridge the gap between travel and the outdoors. It is our intention that, together, we will allow everyone to discover their outdoor self in comfort and style. Under Canvas provides this unique experience through our one-of-a-kind team members, on-site training, standard procedures, and company values. We’re so excited you’re interested in joining us and getting Outside Together!

Benefits:

Housing Included

Competative Wages

Health Benefits Available

Opportunities to transfer to other locations

Discounts on Under Canvas Stays