The Grand Hotel at the Grand Canyon

UPDATES: Hiring for 2022! FREE HOUSING available through December 2022!

Hiring:

Our guests' unforgettable experience begins with you! After a day spent exploring, the Grand Hotelguests look forward to a clean and comfortable place to rest up for their next adventure. As an integral part of the housekeeping team, you will work behind the scenes to ensure our guests are well cared for and happy.Join Xanterra's mission to provide legendary hospitality with a softer footprint by becoming part of a team caring for the comfort of our guests!

We’re Hiring:

• Guest Room Attendant

• Laundry Attendant

Attendant Responsibilities:

• Guest Room Attendant-cleaning guest rooms and suites to ensure the highest standards of cleanliness and service. Reports maintenance deficiencies, handles guests’ requests, and ensures the confidentiality and security of all guest rooms and suites.

• Laundry Attendant -supports The Grand Hotel by working in all phases of the main laundry operation and adheres to a strict wash schedule to meet the hotel's production needs.

Qualifications:

• Knowledge of rooms and hotel layout on property

• Previous experience in a housekeeping or custodial position

• Ability to communicate with guests and supervisors

Join our Food and Beverage Team at The Grand Hotel!Are you enthusiastic about crafting unforgettable dining experiences? At The Grand Hotel, guests can finda rustic yet modern steakhouse and a saloon. We offer opportunities to share your passion for hospitality by working in the kitchen creating legendary hospitality for our guest’s top-notch meals.

We’re Hiring:

• Intermediate Cook

• Kitchen Supervisor

Responsibilities & Duties:

• Intermediate Cook–mid-skill level position responsible for preparing meals and following establishment recipes to include preparing ingredients, adhering to restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff, and deliver quality food in a fast-paced environment. Work may include operating a grill, oven, or fryer.

• Kitchen Supervisor–Assist in coordination and efficient kitchen operation, with emphasis on food ordering, kitchen production, sanitation,and training. In addition, this position supports in food preparation, cooking, storing, labeling, checking food temperatures, organizing coolers, placing/receiving orders, prep lists, recipes, and specs.

Join our Food and Beverage Team at The Grand Hotel!Are you enthusiastic about crafting unforgettable dining experiences? At The Grand Hotel, guests can find a rustic yet modern steakhouse and a saloon. We offer opportunities to share your passion for hospitality by greeting and serving guests.

We’re Hiring:

• Bartender

• Dining Room Host

• Dining Room Host –Part-Time

• Restaurant Manager
  

Responsibilities & Duties:

• Bartender-Maintain the bar area, serve restaurant, and bar patrons at the bar and fill drink orders for the dining room. Provide high-level customer service while maintaining control of the bar, serve drinks and manage the cash, credit, and room charge transactions.

• Dining Room Host-Greet the dining room guests and seat them in an expedient fashion while maintaining a proper seating flow in the seating sections.

• Restaurant Manager-responsible for floor supervision and oversight of the daily dining and beverage outlet operations. This includes all aspects of guest service, employee relationships, inventories, and other administration.

Help guests take home the Grand Hotel memories!Are you enthusiastic about providing exceptional customer service and assisting guests throughout their entire shopping experience? Join our friendly retail team and provide visitors with unforgettable service! Xanterra operates a retail outlet at The Grand Hotel. You will provide top-notch hospitality and welcome guests into gift shops representing the sheer beauty, peace, and scenic grandeur of where you work. We don't sell souvenirs, we sell memories!

We’re Hiring:

• Retail Associate

Responsibilities & Duties:

• Provides superior customer service and uses good communication skills.

• Handles the sale of retail purchases in the gift shop.

• Performs cashiering duties properly, recording the sales in the register accurately and following correct accounting procedures.

Qualifications

• Knowledge of Grand Canyon National Park and surrounding areas.

• Previous retail and/or experience operating a POS/cash register, handling and/or counting cash accurately and maintaining proper sales records and reports.

Join The Grand Hotel team! The Lead Facilities Maintenance Engineer is an advanced skill level position responsible for performing general maintenance and repair activities associated with the operation Grand Hotel facilities.

Responsibilities & Duties

• Perform maintenance in employee housing, daily pool maintenance, and hotel general maintenance.

• Oversee maintenance requests, ensuring timely completion, thoroughness,and cost effectiveness.

• Ensure that staff is adhering policies and procedures regarding worker safety, risk management, environmental policies, HAZMAT, HAZCOM, confined space, lockout/tagout and vehicle operation.

• Basic carpentry, Carpet cleaning, painting, inspections and second level maintenancerepairs related to preventative maintenance program.

Qualifications

• Minimum three-year’s experience in general building maintenance, or in trades such as electrical, refrigeration, plumbing, etc.

• Must possess a valid/clear Arizona Driver’s License

• Must acquire CPO Certification within 30 days of employment.

• Must have a high ability to communicate with all guests, internal and external, professionally.

• Prefer knowledge of the hospitality industry as it relates to Engineering functions.

Additional Information About The Grand Hotel at the Grand Canyon

The Grand Hotel at the Grand Canyon resembles a sprawling three-story chalet with the perfect blend of rustic and modern design. The Grand Hotel is the only 3-diamond hotel in the region and is in Tusayan, AZ, just outside the entrance to the South Rim of Grand Canyon National Park. Our luxurious hotel offers an indoor heated swimming pool and spa and fitness center. The hotel is open year-round with a peak season between April and October. Xanterra operates the 121 room hotel, two dining facilities, and a retail shop. The year-round staff consists of approximately 90 employees during peak season. Our employees make countless personal connections and create everlasting memories for themselves and our guests.

Employee Perks:

• Discounts at other Xanterra Adventure Companies

• Lodging discount is 50% off best available rate

• 20-60% Discount on Entertainment through TicketsAtWork.com

• Referral Bonus•20-30% Food and Beverage Discounts at Xanterra Parks

• 15% Verizon Phone Service/Products Discount

• Free Laundry Facilities and Free Uniform Cleaning

• Opportunity for transfer to other Xanterra Properties

• Holiday Party

• Community Recreation Center for exercise, computers, free WiFi, activities, and trips

• Free Grand Canyon Railway Train Rides

• Free satellite TV signal in dormitories

• Deeper Restaurant/Retail discount for your birthday

• Recognition Dinner and Gift for significant service anniversaries

• Free Entrance to Grand Canyon South Rim

Employee Meals & Housing:Most new employees will reside in dormitory-style housing sharing a room with another employee. The dorm rent is $0.63 per hour worked and is deducted from the employee's paycheck. The meal plan is $9 per day for 3 meals. (breakfast, lunch, and dinner), and tickets are also offered for individual meals: breakfast $5.00, lunch $6.00, and dinner $7.00Grand Canyon has basic services available such as shopping, banking, post office, medical clinic, church services and a community library.