Sun Valley

Hiring:

For a Full list of Current Job Openings please go to www.sunvalley.com/jobs

The Creative Coordinator supports the Sun Valley marketing team by coordinating & trafficking creative requests and projects for multiple lines of business across the resort. This role will work closely with the Marketing Manager, Brand Manager, and Marketing Coordinator to execute projects that support the creative needs of the resort’s lines of business. The Creative Coordinator should have strong project management and communication skills and the ability to collaborate effectively and cross-functionally.

Primary Responsibilities:

• Works with internal and external parties to coordinate all marketing efforts and perform the duties required to initiate, run, and conclude long and short-term projects and tasks.

• Gather and produce content, coordinate logistics, and traffic marketing campaigns, promotions, emails, and other digital marketing needs.

• Owns, Maintains, and executes the following:

• Creative Needs: Oversee the inflow of creative requests and traffic requests through the creative approval process (brief, internal/external designers, print vendors, publishing partners, delivery, and/or installation).

• Signage: Oversee and support all aspects of Resort Signage and guest messaging in the Village and on the Mountain.

• Asana Project Management Tool: Owns the Asana project management tool with the Marketing Coordinator. Ensuring all creative requests are submitted and logged in the PM tool for future reference and tracking hours worked per department/line of business.

• Manages all communication with graphic designers and copywriters, assisting with copywriting as needed (based on skillset).

• Support Resort Activations and Events with creative needs, including but not limited to (Opening and Closing Days, Holiday events like Easter, Winter Wonderland, 4th of July, etc.)

• Tracks and reports on the progress of multiple tasks and projects through completion via weekly reporting.

• Identifies and resolves inefficiencies and challenges in related areas of responsibility.

Requirements:

• 1-2+ years in marketing or related field (Agency or Resort Experience a plus)

• Strong project and timeline management skills

• Proficiency in email and website platforms

• Excellent verbal and written communication skills

• Extensive knowledge of Microsoft Office

• Experience with Creative Software, InDesign, Illustrator, or Photoshop experience a plus but not required

Physical Demands:

• Work involves occasionally exerting up to 50 pounds of force or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

• Candidate must be able to work on the mountain. Intermediate ski or snowboard skills are preferred.

Competencies & Skills

• Team Work – a doer willing to take an active part to get the job done.

• Solid and superb organization skills – a passion for project management and process.

• Creativity

• Accountability & self-motivated

• Communication Skills

• Manage several projects simultaneously

• Embraces Change

• Learning and Continuous Development

• Proactive with new ideas or ways of doing things

The Employee Wellness Manager will build, align, and implement a strategy that supports the enterprise talent and employee experience strategy.  Building a relationship with all stakeholders is paramount to this role as Sun Valley Company believes employees are our greatest asset.  This individual will apply innovative thought to design, construct and maintain holistic programming and establish measures to monitor and ensure vendor excellence. They will be integral in identifying, analyzing, and resolving service issues and minimizing the efficiency and effeteness of the programs.   

Employee Wellness Manager General Duties & Responsibilities:

• Plans and implements classes, speakers, seminars, personal training, and fitness assessments that promote healthy lifestyles

• Lead the well-being and population-health management efforts for employees and families

• Develop and execute a holistic well-being strategy encompassing physical, emotional, social, and financial aspects for the entire enterprise

• Design, develop, and/or facilities comprehensive resiliency curriculum and scalable training on mental well-being, stress management, and harm reduction.

• Develop and manage a deep network of external, local, and mental health resources within the community. 

• Engage with leadership and stakeholders to gain support and endorsement

• Work across corporate and department lines to coordinate content and programming

• Communicates well to convey information and maximize engagement in prevention and well-being initiative

• Solicit input and feedback via employee surveys and focus groups

• Develop and maintain a reporting dashboard that measures the value of employee well-being programs and allows for employee follow-up

• Develop and manage employee and leader well-being champion networks

• Collect and disseminate best practices for enhancing employee engagement

• Incorporate all parts of the organization in “culture of well-being” efforts

• Ensure coordination and collaboration with legal, compliance, HR, employee health, and safety and other functions

• Manage the well-being budget to optimize value, effectiveness, and efficiency

• Lead companywide efforts to build and create mobile health technology platforms

• Cultivate an environment where others feel valued, regardless of their organizational level, experience, or background

• Consult internally within HR regarding health plan claims and health analyses, prevention and compliance analyses, financial preparedness, diversity and inclusion, employee experience, vendor issues, and accountability

• Build and execute a crises action team made up of local resources, the mountain Chaplin program, and therapists in the area

• Other duties may be assigned.

Employee Wellness Manager Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Experience in public health and holistic well-being program management.

• Fluency in Spanish and English is preferred.

• Ability to provide emergency, evening, and weekend support as needed.

Patrol Manager Description

Manage and direct the activities of the Ski Patrol Department and Employees and establish and implement service and safety standards per company policies and procedures. Must lead a team of Patrol Supervisors, Leads, and Dispatchers in maintaining, developing, and implementing all Sun Valley Ski Patrol program aspects. 

Essential Job Responsibilities/Duties/Tasks include the following:

General Responsibilities:

• Overall direction, coordination, mentoring, and evaluation of department personnel, including supervisors, leads, dispatch, and line patrollers.

• Holds team accountable for all procedures in accordance with Resort policies and procedures for guest and employee safety and compliance with governmental regulations. 

• Develops and implements procedures in alignment with Resort Guests Service programs.

• Efficiently communicates pertinent information to Ski Patrol teams, the Mountain Operations Team, Mountain Managers, and Senior Leadership.

• Is an active leader as part of the Mountain Operations Team and works closely with peers from that team for the overall success of Sun Valley Resort.

• Represent Ski Patrol at company meetings and liaise, ensuring communication and information are consistent and timely between all departments and patrol. 

• Actively participates as a patrol representative on internal company committees and teams.

• Assigns and supports team members to internal committees such as Snowmobile, Vehicle Incident, DEI, Safety, Service, and others. 

• Responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Coordinates and assigns direction to employees in performing duties and provides training or coaching as required.

• Determines work priorities, prepares work and maintenance schedules, and expedites workflow.

• Monitors skiing conditions and drives safety and service excellence while coordinating and collaborating with the mountain management team. 

• Assigns duties and examines work for safety, exactness, and conformance to policies and procedures.

• Assists with the daily management of assignments related to avalanche control, incident investigations, and coordination of tasks maintaining department and resort operational standards.

• Coordinate activities and special events with other departments to provide reliable daily mountain operations while meeting service standards during weather and non-weather events.

• Proactively maintains respect and communication among workers and resolves grievances.

• Holds employees and department accountable to company policy and Employee Handbook.

• Administers and delegates duties including but not limited to schedules, purchasing, payroll, safety-related items, inventory, tool checks, etc.

• Acts as liaison and coordinates and communicates with agencies including ATF, local sheriff, fire, highway patrol, search and rescue during a crisis on the mountain, base area, and contract areas.

• Creates and maintains department budgeting for labor, supplies, and capital planning.

• Oversee trail and signage maintenance in the summer.

• Work as part of a minor operations team in summer with involvement in bike parks, environmental restoration and revegetation, trail clearing and maintenance, summer patrol, and other projects as needed. 

• Work with vendors and suppliers to maintain equipment and supplies promptly and proactively to stay ahead of the supply chain and seasonal ordering windows. 

• Other duties may be assigned.

Competencies and Job Requirements:

Required:

• Able to communicate effectively in writing and verbally across all levels of the organization. Able to effectively present information to management, employees, and customers.

• Demonstrated ability to prioritize needs proactively, put first things first, and effectively manages resources and time—excellent organizational and problem-solving skills with the ability to handle multiple tasks.

• Able to make decisions in accordance with company and resort guidelines and policy. Able to make a decision and seek the input of others in making decisions in high-stress-high-risk situations.

• Working knowledge of computers, including MS Office (Word, Excel, Outlook) and various enterprise-wide business solutions

• Must have advanced ski/snowboard skills.

• Effectively communicate with people in potentially stressful situations.

• Able to stay calm under pressure.

Education and Experience:

Required:

• Ski Patrol experience within multiple disciplines 

• Experience managing or leading teams and effective delegation skills

• Experience maintaining administrative records, especially with Safety expectations

• Current E.M.T. Certification or O.E.C.

• Current C.P.R. Certifications

• Extensive winter mountain experience

• Able to attain designation as “Responsible Person” from A.T.F. 

• Valid driver’s license 

Preferred:

• Bachelor’s degree

• ICS 100, 200, and 300 certifications 

• National Avalanche School, Phases I and II or AAA/AIRE Pro 1 Avalanche Certification 

• Knowledge of the mountain: terrain, lifts, potential hazards, avalanche mitigation routes

• Equipment operation and construction tools experience 

Work Schedule:

• Full-time – year-round

• Must be able to work weekends and holidays

The Retail Receiving Supervisor is a full-time, year-round position responsible for a team of receivers, upholding the receiving procedures for all stores and working cross-functionally with the buyers and store managers.

Essential Duties and Responsibilities:

• Supervise a small team of retail receivers, scheduling changes and day-to-day operations.

• Receive daily shipments from vendors by inspecting the product, inputting product information into the inventory management system, tagging each item, and preparing for the merchandise to be delivered to the stores.

• Manage weekly product deliveries to eight different locations.

• Work with vendors to obtain and process invoices, credit memos, and return authorizations.

• Facilitate communication between the accounts payable team and retail vendors.

• Assist in facilitating semi-annual inventory counts for all stores, eventually taking the lead.

Competency:

• Leadership: Must be comfortable leading a team of people.

• Communication: Applicant must have excellent written and verbal communication skills.

• Teamwork: Must be able to work well with immediate and cross-functional teams.

• Organization: Applicant must be able to maintain the organization of files and merchandise

• Time Management: Must be able to prioritize tasks and projects to ensure deadlines are met.

• Process-driven: Ability to correctly follow and complete specific processes to fulfill duties and responsibilities.

• Attendance/Punctuality: Applicant consistently arrives to work on time and ensures coverage when absent.

• Physical requirement: Must be able to lift and move boxes weighing 40 lbs. or more.

Summer Camp Counselor activities include but are not limited to: tennis, golf, hiking, biking, bowling, scavenger hunts, archery, yoga, gymnastics, dance& music, theater, arts and crafts, and more.

This position is available for seasonal part-time, full-time, and year-round. A specific number of staff members is needed per age group.

Children ages 2-12.

Summer Camp Counselor Duties & Responsibilities:

• Responsible for all assigned children's health, personal care needs, safety, and general welfare. 

• Responsible for assisting in planning and implementing daily activities with management and co-workers to meet the needs and interests of the group.

• Be active in all camp activities with encouragement and positive reinforcement. 

• Ensure a fun and safe experience for all the attendees. 

• Maintain a clean environment for children to engage in activities.

• To perform any miscellaneous duties requested by management. 

Summer Camp Counselor Qualifications: 

• Physically and emotionally strong, mentally alert, creative, and flexible.

• Must have the ability to lift at least 40 lbs. and work well with others.

• Must enjoy spending time outside in summer conditions. 

The Sun Valley Resort hosts many venues over a 5-mile area with over 30,000 square feet of banquet/meeting space. We believe in honesty, integrity, and professionalism. We are dedicated to achieving 100% Guest Satisfaction. Our banquet captains are primarily responsible for supervising the banquet staff and coordinating all food and beverage services within the banquet department. Some primary responsibilities are to train the banquet team and oversee the enforcement of hotel standards on setting up the banquet spaces, upkeeping, service, break away, event courses, cleaning, staff grooming, and hygiene. This candidate should maintain and develop the highest level of guest relations. Manage all guest requests, complaints, and queries and ensure that all aspects are communicated to the respective departments

Banquet Captain Duties and Responsibilities:

• Meet and greet guests in a friendly and warm manner.

• Coordinate with the event host on all aspects of the banquet function.

• Perform planning and organization functions for the banquet department, such as compiling equipment lists, maintaining the cleanliness of the banquet facilities, training, coaching, and empowering front-line employees.

• Checks banquet rooms, service, and kitchen areas for cleanliness and proper set up, and make sure sufficient supplies and equipment are available for the function.

• Oversee all aspects of assigned banquet function activities, ensuring that food counters are correctly set and ready for execution at the appointed time.

• Ability to respond quickly and accurately to guest requests.

• Display good customer relation skills and take the initiative to greet guests in a friendly manner.

• Plan the event course and orchestrates its completion in a timely, quiet, and courteous manner.

• Observe guests to fulfill any additional requests to perceive when the next course should begin or when the meal is completed.

• Adhering to all banquet standard processes and also resort standard policies and procedures.

• Supervises and trains staff in setting up and breaking down assigned banquet rooms according to contract and managers’ instructions.

• Supervises and trains staff in the service of food and beverages according to standards.

• Discuss any last-minute changes with the banquet team.

• Ensure all guest requirements are set and ready 30 minutes before the event starts.

• Coordinates function details with the banquet, conference planning, and kitchen staff.

Assistant Patrol Manager Description

Assists with managing and directing activities of the Ski Patrol Department and employees and establishes and implements service and safety standards in accordance with company policies and procedures.

Essential Job Responsibilities/Duties/Tasks include the following.

General Responsibilities:

• Assist with the overall direction, coordination, mentoring, and evaluation of department personnel.

• Develops and implements procedures in accordance with resort policies and procedures for guest and employee safety and compliance with governmental regulations. 

• Develops and implements procedures in accordance with Resort Guests Service programs.

• Efficiently communicates pertinent information to Ski Patrol teams, the Mountain Operations Team, Mountain Managers, and Senior Leadership.

• Actively participates as a patrol representative on internal company committees and event groups. 

• Supervisory responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Performs or assists in the direction of employees in performing duties and providing training or coaching as required.

• Determines work priorities, prepares work and maintenance schedules, and expedites workflow.

• Monitors skiing conditions and drives safety and service excellence while coordinating and collaborating with the mountain management team. 

• Assigns duties and examines work for safety, exactness, and conformance to policies and procedures.

• Assists with the daily management of assignments related to avalanche control, incident investigations, and coordination of tasks maintaining and/or exceeding department and resort operational standards.

• Coordinate daily activities and special events with other departments to provide safe mountain operations while meeting service standards during weather and non-weather events.

• Proactively maintains respect and communication among workers and resolves grievances.

• Holds employees and department accountable to company policy and Employee Handbook.

• Assists in administrative duties including but not limited to schedules, purchasing, payroll, safety-related items, inventory, tool checks, etc.

• Acts as liaison and coordinates and communicates with agencies, including the local sheriff, fire, highway patrol, and search and rescue during a crisis on the mountain, base area, and contract areas.

• Assists with department budgeting.

• Other duties may be assigned.

Competencies and Job Requirements:

Required:

• Able to communicate effectively in writing and verbally across all levels of the organization. Able to effectively present information to management, employees, and customers.

• Demonstrated ability to prioritize needs proactively, put first things first, and effectively manage resources and time—excellent organizational and problem-solving skills with the ability to handle multiple tasks.

• Able to make decisions in accordance with company and resort guidelines and policy. Able to make a decision and seek the input of others in making decisions in high-stress-high-risk situations.

• Working knowledge of computers, including MS Office (Word, Excel, Outlook) and various enterprise-wide business solutions

• Has advanced ski/snowboard skills.

• Effectively communicate with people in potentially stressful situations.

• Able to stay calm under pressure.

Education and Experience:

Required:

• Ski Patrol experience; and/or equivalent combination of education and experience

• Experience managing or leading teams

• Experience supervising teams

• Experience maintaining administrative records, especially with Safety expectations 

• Current E.M.T. Certification or O.E.C.

• Current C.P.R. Certifications

• Extensive winter mountain experience

• Valid driver’s license 

Preferred:

• National Avalanche School, Phases I and II or AAA/AIRE Pro 1 Avalanche Certification

• Knowledge of the mountain: terrain, lifts, potential hazards, avalanche mitigation routes

Work Schedule:

• Full-time – winter seasonal

• Must be able to work weekends and holidays

 The Salon Lead position requires keen customer service and employee relations knowledge to provide memorable experiences for our guests and members. They will effectively work with the Leadership Team to develop and continually improve the salon service provider department while maintaining exemplary customer service and a smooth operation to serve the team and our guests better. They must hold and maintain a current state license. 

Duties & Responsibilities

• Be on time for your shift, prompt with each appointment, and perform services within the appropriate time allotted for the service.

• Provide leadership of the day-to-day operations of the salon team

• Provide consistent professional salon treatments in accordance with spa & salon protocols and accepted certification practices.

• Be flexible with the schedule, supporting the needs of the spa & salon.

• Properly care for equipment and use proper amounts of product to assist with cost controls.

• Have complete knowledge and understanding of all services and products offered while educating and training the salon team in these areas.

• Actively promote home care programs, meeting minimum retail sales goals

• Uphold the standards of sanitation and sterilization as directed by law and the spa & salon’s policies and procedures.

• Perform prep work, properly clean, and restock room as required.

• Communicate to management all occurrences involving staff or guests in the spa & salon that require attention.

• Actively promote the spa, salon, treatments, services, sessions, and retail, as well as available programs, promotions, and/or discounts.

• Handle guests’ questions and concerns professionally and courteously

• Provide accurate, appropriate, and immediate responses to all requests by guests.

• Possess the ability to work without direct supervision.

• Maintain a positive attitude and contribute toward a quality work environment.

• Regularly attend, participate in, and support training and staff meetings for the spa & salon.

• Assist in all areas of spa & salon operation as requested by management.

• Communicate to management all occurrences involving staff or guests in the spa & salon that require attention.

Position Requirements

• Must be a team player

• Must be detailed-oriented and have the ability to multi-task

• Ability to be efficient and productive in a fast-paced environment

• Must have enthusiasm and possess excellent customer service skills

• Enjoy working with people and possess a friendly and outgoing personality

• Excellent communication and listening skills, as well as basic computer knowledge

• Ability to develop a successful team and provide efficient and effective training

• Complete knowledge of financial budgeting, purchasing, inventory management & treatment costs

• Supervises the salon operations, product control & maintaining equipment/tools

• Must be available a minimum of 5 days a week

• The expectation is one of a working supervisor that includes scheduled time “working” at the desk per the discretion of the Leadership team

Education & Experience Requirements

• Must hold and maintain a current state license

• 2-year experience in a similar role or related area required

• Must have a thorough knowledge of numerous salon modalities, possess a general understanding of salon treatments, and train in specific salon services offered on the menu

Physical & Mental Requirements

• Must be able to reach the top drawer of a four-drawer cabinet

• Stand for long periods as a daily routine

• Communicate effectively with the public and disseminate information accurately

• Ascend/descend stairs as a daily routine.

• Must be able to comprehend reading materials

• Must be able to speak, read and write English

• Must be able to interact with co-workers and have a sense of TEAM

*NOTE* All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. A staff member may be required to perform other job-related duties by their supervisor.

The Lead Esthetician position requires keen customer service and employee relations knowledge to provide memorable experiences for our guests and members. They will effectively work with the Leadership Team to develop and continually improve the skincare service provider department while maintaining exemplary customer service and a smooth operation to service the team and our guests better. They must hold and maintain a current state license. 

Duties & Responsibilities

• Be on time for your shift, prompt with each appointment, and perform services within the appropriate time allotted for the service.

• Provide leadership of the day-to-day operations of the salon & esthetic team.

• Provide consistent professional massage & body treatments in accordance with spa & salon protocols and accepted certification practices.

• Be flexible with the schedule, supporting the needs of the spa & salon.

• Properly care for equipment and use proper amounts of product to assist with treatment costs.

• Have complete knowledge and understanding of all services and products offered while educating and training the skincare team on protocols, product knowledge, and procedures.

• Actively promote home care programs, meeting minimum retail sales goals

• Uphold the standards of sanitation and sterilization as directed by law and the spa & salon’s policies and procedures.

• Perform prep work, properly clean, and restock room as required.

• Communicate to management all occurrences involving staff or guests in the spa & salon that require attention.

• Actively promote the spa, salon, treatments, services, sessions, and retail, as well as available programs, promotions, and/or discounts.

• Handle guests’ questions and concerns professionally and courteously

• Provide accurate, appropriate, and immediate responses to all requests by guests.

• Possess the ability to work without direct supervision.

• Maintain a positive attitude and contribute toward a quality work environment.

• Regularly attend, participate in, and support training and staff meetings for the spa & salon.

• Assist in all areas of spa & salon operation as requested by management.

• Communicate to management all occurrences involving staff or guests in the spa & salon that require attention.

Position Requirements

• Must be a team player

• Must be detailed-oriented and can multi-task

• Ability to be efficient and productive in a fast-paced environment

• Must have enthusiasm and possess excellent customer service skills

• Enjoy working with people and possess a friendly and outgoing personality

• Excellent communication and listening skills, as well as basic computer knowledge

• Ability to develop a successful team and provide efficient and effective training

• Complete knowledge of financial budgeting, purchasing, inventory management & treatment costs

• Supervises the massage & body operations, product control & maintaining equipment/tools

• Must be available a minimum of 5 days a week

• The expectation is one of a working supervisor that includes scheduled time “working” at the desk per the discretion of the Leadership team

Education & Experience Requirements

• Must hold and maintain a current state license

• 2-year experience in a similar role or related area preferred

• Must have a thorough knowledge of numerous modalities, possess a general understanding of skincare & waxing treatments, and train in specific skincare services offered on the menu

Physical & Mental Requirements

• Must be able to reach top drawer of four-drawer cabinet

• Stand for long periods as a daily routine

• Communicate effectively with the public and disseminate information accurately.

• Ascend/descend stairs as a daily routine.

• Must be able to comprehend reading materials

• Must be able to speak, read and write English

• Must be able to interact with co-workers and have a sense of TEAM

*NOTE* All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. A staff member may be required to perform other job-related duties by their supervisor.

The Banquet Server assists with food and beverage service, guest requests, and overall logistics of banquet events by setting up, servicing, and breaking down. 

Banquet Server Essential Duties & Responsibilities:

The tasks essential to perform this position’s functions are as follows but are not limited to.

• Maintain a professional appearance, including mannerisms.

• Maintain a positive and professional attitude.

• Seek council from management when needed.

• For the duration of banquet events, you must assist with setting tables, linens, chairs, etc.

• Maintain cleanliness and organization of associated work area and equipment.

• Provide excellent service.

• Maintain knowledge of policies and procedures.

• Maintain a sense of urgency when on the floor.

• Complete back of the house, front of the house, and side work duties for the overall productivity of banquet events.

• Maintain clear and open communication between all staff members for overall event success.

• Follow Health and Safety practices at all times.

• Other duties as assigned or required, ensuring our excellent service and commitment to 100% guest satisfaction.

Banquet Server Qualifications & Physical Demands:

• An individual must be able to perform each essential duty satisfactorily.

• While performing the duties of this job's responsibilities, the employee is regularly required to stand for long periods, walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, hear, taste, and smell.

• The employee must regularly lift and /or move up to 50 pounds. 

• A valid driver’s license is recommended but not required. 

Banquet Server Schedule Requirements:

The schedule will vary but include working long days, nights, weekends, and holidays as necessary.

Lead Audio Visual Technician is to assist and support the Manager of the Audio Visual Department. They will assist in managing the audio visual team, read banquet event orders, and coordinate with various departments to meet their needs. 

Lead Audio Visual Technician Essential Duties & Responsibilities:

• Praise, discipline and provide counsel to staff as necessary to maintain positive morale.

• Seek council from management when needed.

• Ensure compliance with company standards of conduct.

• Address any and all guest complaints in a timely and professional manner.

• Ensure compliance of safety standards.

• Maintain and clean all A/V equipment and supplies.

• Organize and assign work to others.

• Make decisions quickly and correctly to achieve 100% Guest Satisfaction.

• Maintain BEO Log accuracy and advise others of changes.

• Bill clients accurately and verify pricing exceptions and changes.

• Arrange shift scheduling if the Manager is not available and verify.

• Attend staffing, catering and any scheduled pre-conference meetings as needed.

Lead Audio Visual Technician Qualifications:

• Customer service experience

• Organized

• Must be able to stand for prolonged periods.

• While performing the duties of this Job, the employee is regularly required walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must be able to move objects up to approximately 55 pounds about the workplace safely.

The main function of our Audio Visual Technicians is to set up, break down, and transport Audio Visual equipment for the resort. 

Audio Visual Technicians Essential Duties and Responsibilities:

• Maintain a professional appearance including mannerisms.

• Maintain a positive and professional attitude.

• Seek council from management when necessary.

• Address any & all guest complaints in a timely and professional manner.

• Maintain and clean all A/V equipment and supplies.

• Maintain cleanliness and organization of associated work area and equipment.

• Maintain clear and open communication between all staff members for overall event success.

• Follow Health and Safety practices at all times.

• Other duties as assigned or as required, ensuring our excellent service and commitment to 100% guest satisfaction.

• Setup A/V equipment for guests as needed 

• Instruct clients on how to operate systems

• Run A/V equipment for customers as needed

• Assist customers with their equipment/compatibility

 Audio Visual Technicians Key Competencies and Qualifications:

• Previous A/V experience preferred.

• Able to work as an individual or part of a team.

• Possess basic computer skills

• Must be able to stand for prolonged periods.

• While performing the duties of this Job, the employee is regularly required walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must be able to move objects up to approximately 75 pounds about the workplace safely.

The Sun Valley Resort in Idaho has an immediate full-time opening for a Pavilion Amphitheater Technician. The Resort operates a 1600-seat covered amphitheater that maintains a robust summer schedule full of arts, cultural, business, and concert events. The candidate will function as a primary technician for the amphitheater during the summer season, from approximately late May through early September. The Sun Valley Resort offers work in a high-end, very public environment. The position offers many perks, the greatest of which may be living in a beautiful mountain environment in a small but thriving community rich with cultural and recreational activities.

The ideal candidate will:

• Be a specialist in either lighting or sound engineering but be able to operate basic systems in either field.

• Maintain and repair equipment and venue technical systems.

• Apply standard rigging and safety practices.

• Be comfortable working at heights.

• Be familiar with the use and maintenance of chain hoists.

• Have good computer skills.

• Be prepared to work long hours during peak seasons and appreciate calmer periods with less production work.

• Work well with a group and provide leadership when appropriate.

• Be comfortable in a fast-moving, dynamic work environment.

• Be organized and self-motivated and take pride in working for the arts.

• Enjoy living in a small but thriving mountain town, and take advantage of the many exciting outdoor activities such as skiing, hiking, rafting, mountain biking, etc.

Typical duties may include:

• Provide support for visiting Arts groups and touring performers to present their events.

• Work closely with visiting riggers and other technicians.

• Act as a technician for events produced in-house and facilitate visiting engineers as necessary.

• Setup, operation, and breakdown of lighting and sound systems, staging, etc.

• Tech work both indoors and outdoors, on the ground or at height.

• Maintenance of technical systems as needed

• Occasionally provide technical support for other Resort events, including the Pavilion amphitheater.

• Light carpentry.

• Other duties as needed, including general cleaning of the venue if necessary. We all pitch in and do what is required to make every event a success, no matter how small the task.

Our Trail Guide and Wranglers help our guests experience Sun Valley the way its first residents did: on Horseback. If you are a competent western rider looking to share your knowledge and skills with others, this is the position for you!

Trail Guide and Wrangler Essential Duties & Responsibilities:

• Welcome, introduce, and orient guests to the stables.

• Make preparations for all scheduled trail rides.

• Assist with daily tasks and chores.

• Create a fun and exciting yet safe environment for our guests. 

• Actively manage any and all safety concerns by following company policy and procedure.

• Additional tasks or duties as assigned.

Trail Guide and Wrangler Qualifications:

• Demonstrate excellent communication skills.

• Have a minimum of 5 years of extensive horse riding experience.

• Must be able to tow work well in a team environment.

• Ability to effectively manage risk and work in emergencies. 

• Possess the desire and ability to work outdoors in all weather conditions.

• Must have own western saddle, bridle, and blankets.

AFFORDABLE EMPLOYEE HOUSING AVAILABLE-- No dogs

Preschool Teacher Assistant duties will vary depending on the level of education. The Preschool Teacher Assistant is responsible for the overall supervision and daily class functionality and for supporting the students' emotional well-being.

Children ages are from 2-5.

Seasonal and active full-time position are available

Preschool Teacher Assistant Essential Duties and Responsibilities

• Implementing lesson plans and maintaining daily classroom schedules.

• Helping the lead teacher with lesson preparation, including collecting materials and setting up equipment.

• Supporting each child’s social, emotional, and intellectual growth and development.

• Ensuring the well-being and safety of children at all times; attending to the children’s general needs.

• Using various instructional and assessment strategies, as directed by the Teacher, to meet individual student learning needs.

• Assisting students with assignments or complex concepts.

• Maintaining communication with parents, staff, and faculty regarding students’ progress.

• Implement state, school, and class rules and regulations.

• Maintaining a clean/ organized environment for the children to thrive.

• Additional duties and responsibilities as they present themselves.

Preschool Teacher Assistant Qualifications:

• Must be able to stand for prolonged periods.

• While performing the duties of this job's responsibilities, the employee is regularly required to walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must safely move objects up to approximately 75 pounds about the workplace.

Summary: The Tune & Repair Manager is a full-time, year-round position that supervises a team of tuners to maintain ski rental fleets and customer ski and snowboard tunes. One of your primary objectives is to utilize our world-class Wintersteiger Jupiter automated Tuning machine. In the summer season, the job entails supervising a team of bike mechanics to maintain bike rental fleets and guest bike tunes. In addition, the position has year-round benefits specific to Pete Lane’s and the Resort.

Essential Duties and Responsibilities:

Administrative:

Works directly with the Pete Lane’s Brand & Buying Manager and Rental Operations Manager on the following administrative duties:

• Hiring qualified tuners and bike mechanics and managing all aspects of their work.

• Ordering tools, parts, and supplies necessary to maintain the rental fleets.

• Administering annual binding indemnification clinics for all rental employees and pursuing training specific to both the ski and bike industries.

Operations:

 Works directly with the Pete Lane’s Brand & Buying Manager and Rental Operations Manager on the following operations

• Operate daily tune and repair services.

• Maintain machines.

• Maintain a high-quality rental fleet for skis, snowboards, and bikes.

• Identify future needs for the operation, including participating in machine acquisition.

• Staying atop the newest tune and repair procedures in the industry and looking for continuous improvement of best practices.

• Working to satisfy all indemnification agreements annually, including binding testing.

• Providing a safe work environment for staff members.

Competency:

To perform this job successfully, an individual should demonstrate the following competencies:

• Prior ski tuning and bike mechanic experience, especially using Wintersteiger machines.

• Prior experience supervising and mentoring staff and previous customer service experience.

• Time management skills and must be able to prioritize and multi-task.

• Design: Generates creative solutions; translates concepts and information into images; uses feedback to modify designs. Applies design principles and demonstrates attention to detail.

• Office Skills: Working knowledge of Word, Excel, Office, and RTP software.

• Communication: Good written and verbal skills.

• Teamwork: Exhibits objectivity and openness to others' views, gives and welcomes feedback while contributing to building a positive team spirit.

• The candidate should be a self-starter, be organized, positive and resourceful, have a proven focus on the broad scope and opportunity, and have the ability to be firm but gracious at the same time.

We are looking for a professional Food and Beverage Manager responsible for managing and delivering an excellent guest experience at the Sun Valley Clubhouse. The successful candidate will be able to forecast, plan, and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

The Sun Valley Clubhouse Food and Beverage Manager will be charged with general oversight and leadership of all food and beverage operations within the Sun Valley Clubhouse. In addition, they serve as the linchpin for communications, support, and resource allocation to optimize unit profitability and meet the daily operating budget and expectations.

The Clubhouse Manager will provide hands-on leadership to facilitate dining experiences that exceed guest expectations. At the same time, revenue is maximized, and expenses are effectively controlled. The Clubhouse Manager’s top priorities will be to adhere to Sun Valley’s standards for quality, service, timeliness, safety, security, sanitation, and regulatory compliance.

The Clubhouse Manager will establish daily priorities and direct the ongoing activities of staff and managers in key functional areas such as administration, hospitality, accounting, and cash management to ensure that operations run smoothly, efficiently, and in accordance with any guest/ group business specifications.

Sun Valley Clubhouse Food and Beverage Manager Essential Duties & Responsibilities:

•  Manage all Sun Valley Clubhouse and day-to-day operations within budgeted guidelines and to the highest standards.

• Oversees the procurement, production, service, and sale of food and beverage for all outlets within assigned units.

• Communicates and promotes Sun Valley’s culture and values; Provides hands-on leadership and direction to department managers and staff.

• Manages the financial performance of the venue through effective control of expenses and the development, analysis, and implementation of budgets, sales plans, and forecasts.

• Participates in the recruitment, selection, and training processes as needed.

• Identifies and responds to customer feedback and assists in escalated situations as necessary.

• Comply with all health and safety regulations.

Clubhouse Manager Qualifications:

• Bachelor's degree and/or appropriate combination of education and experience to support on-the-job effectiveness.

• A minimum of 5 years of previous leadership experience within a diverse food and beverage environment, including successful management of a large staff focused on exceptional client and customer service.

• Has demonstrated financial acumen with past P&L responsibilities.

• Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.

• Technologically proficient in multiple software programs.

• Has successfully interfaced with various organizational functions and divisions to accomplish tasks.

• Flexibility, ability to work extended or irregular hours to include nights, weekends, and holidays.

• Proven ability to work effectively with all levels of staff and management. Ability to promote and participate in team-building concepts.

• Self-starter who works independently on several projects simultaneously while contributing to functional areas of the business outside of retail operations.

• The ability to communicate effectively both written and orally.

• Initiative in identifying and resolving problems timely and effective.

• Must be able to work in a noisy atmosphere.

• Must be able to stand for prolonged periods.

• While performing the duties of this job's responsibilities, the employee is regularly required to walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must safely move objects up to approximately 75 pounds about the workplace.

The Apprentice Plumber is an entry-to-midlevel plumber working under the guidance of a more experienced journeyman. Apprentice plumbers perform many of the same tasks that journeyman plumbers do, including installing new plumbing fixtures, unclogging plumbing systems, and repairing pipes. In addition, they may handle easier jobs on their own and act as a helper on more complex jobs. This job can take place in various locations, from hotels, condos, and offices, to lodges and restaurants.  

Apprentice Plumber Duties & Responsibilities

• Identify, locate, and repair leaks. 

• Read blueprints and follow the local building codes, particularly for large commercial spaces where the plumbing system will be much larger.

• Repair or replace parts.

• Determine the correct tools or materials to fix issues, leaks, or malfunctioning systems.

• Decide how jobs are charged and what equipment, materials, and labor total.

• Assist in preparing cost estimates for clients, and as they become more experienced, produce these on their own.

• Pumping glycol.

Apprentice Plumber Qualifications

•  The minimum requirement to become an apprentice plumber is a high school diploma or GED.

• Experience through trade schools or vocational colleges is a plus.

• Must be able to stand for prolonged periods.

• While performing the duties of this job's responsibilities, the employee is regularly required to walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must safely move objects up to approximately 75 pounds about the workplace.

House Mechanic: performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment and utility systems. Position is available immediately.

House Mechanic Essential Duties & Responsibilities:

• Performs minor and major repair of all buildings and equipment.

• Replaces broken windows; repairs doors, door locks and closets; installs window blinds.

• Responds to emergency maintenance requests as required.

• Repairs electrical equipment and control circuits; replaces faulty electrical switches; repairs refrigeration equipment.

• Assists with the renovation/remodeling of buildings; repairs plaster and drywall; paints building structures.

• Performs routine plumbing repairs such as unstopping toilets, sinks or urinals, fixing water leaks, leaking faucets, and water fountains.

• Other duties may be assigned.

House Mechanic Qualifications:

• Three years’ experience is preferred.

• Must be able to stand for prolonged periods.

• While performing the duties of this Job, the employee is regularly required walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must be able to move objects up to approximately 55 pounds about the workplace safely.

The Sun Valley Lift Mechanic Foreman will manage the lift mechanic team's overall daily, monthly, and annual operations. They will assign, monitor, perform, and oversee lift mechanical maintenance and repair projects on Bald and Dollar Mountains. The Foreman will report to the Lift Maintenance Manager and partner with the Lift Electrical Foreman to ensure all lifts meet all regulations and requirements. 

Sun Valley uses a comprehensive program that ensures the safety of all passengers that utilize the Sun Valley Aerial Lift System. In addition, it incorporates preventative maintenance and troubleshooting lift issues before and during the operating seasons. 

Lift Mechanic Foreman General Duties & Responsibilities:

• Manages, recruits, trains, and supervises Lift Maintenance Mechanics

• Perform employee yearly reviews.

• Develop, design, budget, and assign maintenance plans to meet daily, weekly, and monthly compliance.

• Develop, design, budget, and assign annual maintenance program to meet all compliance requirements following manufacturer guidelines, USFS FSM, and ANSI B77.

• Assign Work Orders for the Mechanics and maintain and document up-to-date Work Reports for the department.

• Monitor and control inventory.

• Approve the purchase of replacement parts to facilitate repairs and inventory and approve invoices for payment.

• Utilize purchasing programs and orders to secure the best prices, including volume purchase discounts.

• Perform inventory checks and control measures.

• Develop annual labor and department budget.

• Monitor and enforce orderliness, cleanliness, and organization of all maintenance.

• Perform preventative maintenance on all facets of the ski lift system.

• Troubleshoot lift issues as they arrive during the operating seasons.

• Perform multiple tasks at advanced heights.

• Perform pre-operational and operational checks during operating seasons.

• Monitor moving equipment, utilizing all senses to predict potential failure.

• Work closely with all mountain operations departments.

• Maintain a culture of safety at all times.

Qualifications and Skills:

• Previous Lift Mechanic experience.

• Safety orientated.

• Mechanical aptitude. Knowledge of tools and rigging.

• Ability to adapt and maintain a high level of focus.

• Ability to work at heights/climb ladders.

• Work in adverse weather conditions.

• Work well with others.

• Proven experience leading and managing teams of up to 20 employees

• A high school diploma

• A technical degree or trade license, preferably related to the field (preferred).

• Must have basic Microsoft Word, Excel, and PowerPoint experience

Assistant Restaurant Managers at Sun Valley Resort oversee and coordinate all aspects of the dining room according to Sun Valley Company standards to ensure a pleasurable dining experience for our guests. Locations include the Sun Valley Lodge, Village Station, and Bald Mountain's iconic Roundhouse Restaurant.

Assistant Restaurant Manager Essential Duties & Responsibilities:

• Train and manage staff.

• Schedule staff according to reservations and hotel occupancy.

• Track daily labor using Kronos.

• Train staff with the proper technique of Sun Valley Resort Service Standards.

• Possess an extensive knowledge of wines and how to best serve them, including knowledge of appropriate pairings.

• Be able to assist with all services in the restaurant and ensure the guests' needs are taken care of professionally and graciously.

• Clearly and professionally communicate and cooperate with the dining room staff and the chef on duty, including sharing menu and reservation updates and ordering linens and additional supplies.

• Address complaints and resolve problems.

Assistant Restaurant Manager Qualifications:

• Must have comprehensive knowledge of and experience with restaurant and wine service.

• Minimum of 3 years of managerial/supervisory experience.

• Minimum of 5 years of practical restaurant service experience.

• Knowledge of/experience with daily financial aspects of restaurant management.

• He/She must have excellent customer service and supervisory skills.

• A degree in a related field is preferred.

• Must be able to work in a noisy atmosphere

• Must be able to stand for prolonged periods.

• While performing the duties of this Job, the employee is regularly required to walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must safely move objects up to approximately 75 pounds about the workplace.

You will use previous knowledge acquired in the culinary arts toward improving kitchen skills including knife and prep skills and how to follow safety procedures. You will come to understand the ins and outs of the resort and learn the functions of a new kitchen, restaurant, and its system.

Cook I Essential Duties & Responsibilities:

• Clean and prepare food items for service.

• Cover, label and date food items for storage.

• Maintain a constantly safe, clean and sanitary work environment.

• Prepare foods according to recipes and/or house standards.

• Prepare line items in a timely manner.

• Leave workstation surgically clean at the end of shift.

• Commitment to honesty, integrity, safety, professionalism, pride, teamwork and fun.

Cook I Qualifications:

• Understand and carry out detailed written or verbal instructions.

• Ability to learn and handle kitchen cutlery efficiently and safely.

• Ability to identify and safely use kitchen equipment and utensils.

• Ability to identify various fruit, vegetables and herbs.

• Ability to retain information as relayed by Supervisor.

• Ability to work without distraction.

• Follow kitchen grooming standards to the letter.

• While performing the duties of this Job, the employee is regularly required walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must be able to move objects up to approximately 40 pounds about the workplace safely.

 First, learn pantry-side cooking during service hours and then advance to grill/hot-side line training, including reading orders, food presentation and executing menu items in a timely manner.  Once familiar with the correct processes for the kitchen, you will be able to propose some of the dishes and preparations to the week's menu and to show to all kitchen employees the most accurate method of execution, always focusing on teamwork and the chef's instructions.

Cook II Essential Duties & Responsibilities:

• Practice proper food storage principles.

• Understand and exhibit proper Garde-Manger skills to enhance appearance of food items.

• Maintain a constantly safe, clean and sanitary work environment.

• Prepare foods efficiently according to recipes and/or house standards.

• Identify, handle and prep various meats and fish to specifications.

• Consistently prepare line items in a timely manner with ease and efficiency.

• Exhibit initiative and positive leadership skills.

• Commitment to honesty, integrity, safety, professionalism, pride, teamwork and fun.

Cook II Qualifications:

• Possess a sound understanding of culinary terminology.

• Understand and carry out detailed written or verbal instructions.

• Ability to learn and handle kitchen cutlery efficiently and safely.

• Ability to identify and safely use kitchen equipment and utensils.

• Exhibit supervisory role when needed, exhibiting professional appearance and attitude.

• Understanding of nutrition, portion control, costing and elimination of food waste.

• Ability to retain information as relayed by Supervisor.

• Ability to operate all kitchen equipment safely.

• Ability to work in a team environment, but without distraction.

• Follow kitchen grooming standards to the letter.

• Leave workstation surgically clean at the end of shift.

• While performing the duties of this Job, the employee is regularly required walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must be able to move objects up to approximately 40 pounds about the workplace safely.

As one of the most experienced and efficient workers in the kitchen you will be looked to as a leader and expected to be a positive influence on other team members. You should be able to train, lead, supervise, and manage individuals in any position in addition to assisting the chef in assembling daily prep lists.

Cook III Duties & Responsibilities:

• Preparation of stocks, soups, sauces, salads, vinaigrettes, dressings, hors d’oeuvres, and appetizers.

• Prep, trim, and portion proteins; break down fish, shellfish, and crustaceans.

• Grill, roast, braise, poach and/or sauté to exacting specifications.

• Assist Chef with daily prep lists.

• Read and update Banquet Orders if applicable.

• Assist in orientation, training, and supervision of kitchen personnel as directed.

• Communicate well.

• Practice proper food storage principles.

• Manage waste issues and portion controls.

• Maintain a constantly safe, clean, and sanitary work environment.

• Exhibit keen customer service skills, specifically caring for guests’ special dietary needs.

• Assist with quality control and presentation oversight.

• Observe mechanical safety of kitchen equipment and report maintenance needs to supervisor.

• Commitment to honesty, integrity, safety, professionalism, pride, teamwork, and fun.

• Other responsibilities as assigned by management.

Cook III Qualifications:

• Understand and carry out innovative practices.

• Exhibit extraordinary drive and passion for food.

• Possess exceptional organizational and creative skills.

• Operate any kitchen safely.

• Work in, guide, and lead a team environment with enthusiasm and pride.

• Follow kitchen grooming standards to the letter.

• Observe and help others conform to all company policies and procedures.

• Leave workstation surgically clean at the end of shift.

• While performing the duties of this Job, the employee is regularly required to walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must be able to move objects up to approximately 75 pounds about the workplace safely.

• A high school diploma or equivalent is required.

• Five years experience in a commercial kitchen environment.

• Experience in a kitchen as a Cook II or equivalent.

• Willing and able to work lengthy days, nights, holidays, and weekends as necessary.

The Mountain Operations Building Cleaner takes care of several offices, employee locker rooms, and common areas. This position will run November 16th through the end of ski season.

Cleaning and Janitorial/ Public area cleaning of Mountain Office facility, Restrooms, Locker facilities, Office spaces, 2 kitchen areas, vacuuming, waste removal, minor window cleaning, walls, etc. Part time or Full time, depending on level of availability. Must be able to work some weekends and Holidays. 

Mountain Operations Building Cleaner Essential Duties & Responsibilities:

• Provide daily cleaning service for mountain ops buildings - this includes general cleaning

  • emptying garbage

  • replacing supplies, etc.

  • sweeping

  • vacuuming

  • dusting

  • bathroom cleaning

• Stocking and Maintaining supply closets

• Cleaning common areas

• Special projects from Supervisors

Mountain Operations Building Cleaner Qualifications:

• Moderate lifting

• Able to stand for long periods of time

• Must be physically fit and capable of strenuous working activity

The Mountain Vehicle Maintenance Manager directs and coordinates activities of personnel engaged in repairing, and maintaining, all mountain vehicles including but not limited to snow cats, snowmobiles, diesel and unleaded trucks, or any other vehicle used by the mountain operations department.

Mountain Vehicles Maintenance Manager Essential Duties and Responsibilities:

• Plans and schedule departmental activities to maintain Mountain Vehicles in operating condition Part-take in and manage/supervise the maintenance of mountain vehicles.

• Reviews comments and feedback about mountain vehicle issues from vehicle operators and assigns or directs corrective modifications.

• Reviews productivity records of work force and operating procedures to identify work areas requiring improvements, and revises procedures.

• Performs performance reviews, implements recognition, corrective action and implements problem resolution.

• Prepares division budget estimates, identifying operating cost, procurement of motor vehicles, replacement parts and materials, and cost of outside contractual services.

• Recommend equipment and vehicle purchases.

• Attend and participate in Mountain Manager meetings.

• Meet regularly with Mountain Maintenance crew to provide guidance, direction, and support.

• Engineer, develop, and produce various projects as requested or required.

Supervisory Responsibilities:                                                        

• Directly supervises 8-10 employees in the Mountain Vehicles.

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Mountain Vehicles Maintenance Manager Qualifications:                                   

• Two years certificate from college or technical school in a maintenance or mechanical field.

• Knowledge and understanding of OSHA standards, DEQ, HAZMAT, SPCC, Lockout Tag Out, and Fall protection,

• Ski Industry experience and at least 10 years of full time work experience in both the fields of maintenance and mechanics.

• Ski Industry Management experience is also beneficial.

• Knowledge of Microsoft Access Database software; Microsoft Excel Spreadsheet software and Microsoft Word, Word Processing software.

• Current Driver's License

Housekeeper Essential Duties & Responsibilities:

• Provide daily maid service for hotel rooms and condominiums - this includes general cleaning

  • changing linens

  • emptying garbage

  • replacing supplies, etc.

  • turning down beds

  • vacuuming

  • dusting

  • bathroom cleaning

• Stocking and Maintaining maids closets

• Collection and sorting of linens

• Cleaning common areas

• Special projects from Supervisors

Housekeeper Qualifications:

• Moderate lifting

• Able to stand for long periods of time

• Must be physically fit and capable of strenuous working activity

Seasonal Benefits: Seasonal benefits change with each season. Please see HR for list of the most up to date benefits.

***Complimentary Lift Pass***

Mountain Biking (summer employment only)

• Hiking (summer employment only)

• Skiing (winter employment only)

Access to

• Ice Rinks

• Bowling Alley

• Driving Range

• Putting Green

Discounts

• Restaurants

• Retail Shops

• Spa/Salon

• Rental Equipment

• Trail Rides

• Gun Club

• Golf

• Tennis

For a full list of openings please visit:
https://www.sunvalley.com/jobs

Front Desk Agents will assist guests with checking into and out of the resort.

Front Desk Agents Essential Duties & Responsibilities:

• Check-in guests, check-out guests, cashier and give directions.

• Accommodate guests’ before/during/after stay.

• Take Guest complaints and either help them or pass it on to the appropriate person.

• If the switchboard is busy, answer telephones.

• Be familiar with the resort and all of its properties.

• Stay up-to-date on all events happening in the area.

• Keep the front office area clean and tidy.

• The front desk is open 24 hours a day and requires that employees keep a flexible schedule to cover all shifts.

• Prepare guest packages.

• Must possess excellent communication skills.

• Serve as a liaison between departments.

• Other tasks to be assigned.

Front Desk Agents Qualifications:

• Excellent customer service skills.

• Experience on OPERA preferred.

• Ability to work well with different personality types

In addition to our Bell Service staff helping provide the first impression of Sun Valley to our guests, they also assist in making our guests' transition from car to hotel as smooth and stress free as possible. Bell Service typically assists guests with unloading their vehicle, escorting them to their rooms, provide a brief orientation to accommodations, transport luggage to rooms, and attend to any immediate needs. This is both a fun and demanding position in that it is dynamic and service oriented.

Bell Service Essential Duties & Responsibilities:

• Maintain a friendly, cheerful and courteous demeanor at all times.

• Maintain the appearance of lobby areas, courtyard and entrances to present a clean and attractive facility to customers.

• Comply with the hotel conduct policy.

• Be well groomed and in uniform with name tag at all times.

• Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.

• Upon arrival, greet and assist guests by helping unload luggage from vehicle and transporting it to their room, personally carrying the luggage or using a luggage cart.

• Upon departure, assist guests by transporting luggage from room to lobby and helping them load luggage into vehicle.

• Respond to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc. Maintain written log, recording these requests and deliveries.

• Respond to inquiries and promote the hotel's services, in person and on telephone, by explaining products/services.

• Provide the guest with up-to-date hotel information in order to enhance customer relations.

• Keep abreast of local activities and the area’s establishments in order to answer questions and give recommendations or directions.

Bell Service Qualifications:

• Must be able to stand for prolonged periods.

• While performing the duties of this Job, the employee is regularly required walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

• Must be able to move objects up to approximately 75 pounds about the workplace safely.

• Must have a current driver's license.

Additional Information About Sun Valley

Sun Valley offers year-round recreational opportunities including alpine skiing, ice skating, Nordic skiing, golf, tennis biking, swimming, horseback riding, Mountain biking, fishing, concerts, ice shows, and more. The Sawtooth National Recreation Area, Challis National forest and Sawtooth Wilderness are just north of the resort-town, providing year-round access to hundreds of streams, alpine lakes, hiking and biking trails. The resort and surrounding communities provide cultural activities, which include athletic events, concerts, movies and repertory theaters, art galleries, craft fairs, music festivals, rodeos and more.

Affordable Employee Housing!

Learn More: www.sunvalley.com

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