Nova Guides
COVID-19 UPDATES: Hiring for Winter 2020-2021!
Hiring:
Adventure Guides / Support Staff
To Apply: If interested in working with Nova Guides please e-mail a letter of interest, resume, and application to info@novaguides.com.
Our guide positions encompass Jeep, Side-By-Side, ATV, Fishing, and Snowmobile activities. Our year-round, professional guides are CPR and First Aid certified. If you are interested in pursuing your dreams with Nova Guides, we’d love to hear from you.
21+ years old
Basic 1st aid and CPR
Clean Driving Record
Great Customer Service Skills
Knowledge of basic mechanical operation of snowmobiles
Provide guests with safety and operating instructions
Curtail guest experience to guests driving abilities to ensure safety
Provide knowledgeable information about the area, wildlife, history, and snowmobiles
Assess equipment for pre-existing damage prior to departure
Assess equipment for new damage upon guests return.
Provide correct equipment for guests (Helmets, snowsuits, snow boots, goggles, gloves etc.)
Assist in rescues of customers and equipment
Reservations Staff
To Apply: If interested in working with Nova Guides please e-mail a letter of interest, resume, and application to info@novaguides.com.
Answer incoming telephone calls with professionalism, compassion, and understanding
2+ years of experience in customer service/hospitality
Detail Oriented and able to multitask with high proficiency
Dependable and able to work flexible schedule (weekends and holidays)
Transfer calls, take messages, direct calls to appropriate staff within the company
Build a comprehensive knowledge of day to day tasks, scheduling, reports, and information
Data entry of day to day reports and invoicing
Dependable and able to work flexible schedule (weekends and holidays)
Restaurant – Front of House
To Apply: If interested in working with Nova Guides please e-mail a letter of interest, resume, and application to info@novaguides.com.
Take customer orders, relay to kitchen, serve food when ready.
Previous restaurant/bar experience preferred, and TIPS certified
Understand Point of Sales operating system for collecting payment
Keep dinning area and bar clean (Bussing tables, vacuuming etc.)
Keep dinning area and bar stocked with necessary supplies
Assist chef with inventory and food orders / process deliveries
Restaurant – Cook/Chef
To Apply: If interested in working with Nova Guides please e-mail a letter of interest, resume, and application to info@novaguides.com.
Prepare and cook daily lunches for customers in timely fashion and high quality
3+ years of previous restaurant experience required
Keep kitchen cleaned and organized
Place food orders for necessary product and supplies
Be able to work flexible hours to accommodate large group buffets & private parties
Additional Information About Nova Guides
Nova Guides has been Vail’s premier year-round outdoor recreation company for over 34 years; serving Vail, Beaver Creek, Avon, Copper Mountain, Frisco, Keystone, Breckenridge, and Leadville. Locally owned and operated, Nova Guides and our professional staff are committed to providing our guests with outstanding customer service and memories to last a lifetime.
Through our 34 years of outdoor recreation experience, we have established a well-developed and wide-ranging scope of activities. Our summer activities include whitewater rafting, Jeep tours, ATV tours and rentals, Side-By-Side tours and rentals, guided fishing, and paintball. Operating under special permits in and around the White River National Forest, our access to remote and scenic areas is unsurpassed by any other outfitter. This expansive territory gives us tremendous versatility and the flexibility to customize any trip to our guests’ abilities and personal preferences.
What sets us apart from other outfitters is our facilities at Camp Hale. Boasting a 6,000 square foot lodge and our own signature restaurant, we are able to serve lunch along with our morning Jeep & ATV tours, or offer buffet and plated dinner options for larger groups. Located in the heart of Camp Hale, former training grounds for the 10th Mountain Division, we are surrounded by majestic mountain peaks and a rich cultural history. We also offer rental cabins onsite with extraordinary views and access to trails right out your front door.