Grand Canyon Railway & Hotel

Hiring:

This is a full-time year-round position working at the Grand Canyon Railway Hotel in Williams, AZ. The Housekeeper is responsible for cleaning guest accommodations according to established Company standards.

Responsibilities

• Fully understand and support Xanterra Mission Statement and Core Values.

• Clean assigned guest accommodations to Company standards (within allocated time period) including making beds, cleaning bathrooms, dusting, amenities, removing dirty linens, cleaning outside guest rooms, in hallways and surrounding grounds.

• Control all keys, master and guest room keys, and maintain security of guest rooms, both vacant and occupied.

• Strictly follow standards in cleaning stay over rooms in dealing with guest’s property.

• Follow instructions given by Inspector, Supervisor or Management regarding having to return to the room to correct any discrepancies.

• Strictly follow all lost and found procedures. Immediately report lost and found items to the Inspector, Supervisor or Management.

• Report any maintenance related problems to the Inspector, Supervisor or Management immediately.

• Stock cart neatly and safely, according to standards as instructed.

• Follow instructions in use of all chemicals and cleaning agents.

• Practice Risk Management procedures, including morning stretches, to ensure a safe working environment.Report any safety problems immediately to your supervisors.

• Wear required personal protective equipment while performing tasks.

• Other duties as assigned.

Qualifications

Preferred Qualifications:

• Knowledge of rooms and hotel layout on GCR property, including general knowledge of Xanterra Grand Canyon Railway guest services with the ability to convey information to the guests.

• Ability to complete assigned tasks without close supervision.

• Previous experience in a housekeeping or custodial position.

Basic Competencies:

• Verbal comprehension (Understand oral and written communications, follow detailed directions to ensure proper delivery and pickup of guest baggage.

• Communication skills (provide clear instructions/directions)

• Reasoning skills (problem-solving and troubleshooting skills)

Additional Information About Grand Canyon Railway & Hotel

Today, the Xanterra Travel Collection delivers a world of unforgettable experiences in the most beautiful places on Earth. We are the largest operator of lodges, restaurants, and other concessions in some of America’s most renowned national parks and owner of some of the world’s top travel and adventure companies. We invite you to live, work, and explore in some of the most beautiful places on earth! Our team members are part of a welcoming community who work hard, share a passion for the environment, and enjoy creating memorable experiences for guests.

Prior experience is not the most important thing and most entry-level positions do not need prior experience. Rather, we are looking for people with outstanding customer service skills and an adventurous spirit.

Employment with gives you opportunities for adventure and life-changing experiences. Not only will you grow professionally, but you will also form lifelong friendships with people from all around the world.

Our most successful team members have several things in common:

     An adventurous nature One of the bragging rights of working in a National Park is you get to say “I live where you vacation!” Through your many adventures, you’ll develop pride in being an ambassador of our national parks.

You find a sense of belonging living in a community and make lifelong friendships. Your friends, co-workers, and neighbors come from diverse backgrounds and cultures. Be prepared to have a roommate in a dorm and eat in a cafeteria-style setting.

 A strong work ethic From Memorial Day through Labor Day, the number of visitors and tour groups increases dramatically. Be ready to work in a fast-paced environment.